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Simply call Member Services or the number on your mail service packing slip. Before you do, check with alternative providers for your medicines, such as your local network retail pharmacy. This can ensure that there will not be a gap in your treatment. We suggest that you contact your doctor to request the new prescription directly. Usually an electronic prescription is fast and easy for the doctor’s office. The mail service pharmacy cannot send your medicines without a prescription.
You will not have to go regularly to the local drugstore anymore. There are just a few simple steps to follow to receive your treatment. The company has developed its own mobile app, which can be downloaded from your smartphone or tablet. The app is available for both iOS and Android devices.
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If you choose a standard shipping method, you will not have to pay for it. Depending for how long you want to receive the drugs at home, you can opt for up to a 90-day supply. The longer you choose to have the treatment delivered, the less it will cost you. The information you will be accessing is provided by another organization or vendor.

The mail service pharmacy is required to get your approval before mailing any medicine you didn’t order yourself. This includes prescriptions submitted by your doctor. If your authorization is required, you will receive a call, text message or email. How we contact you depends on your saved communication preference. You can also provide your consent to ship your medicines using the CVS Caremark mobile app. If your doctor e-prescribes, your prescription is electronically sent to the pharmacy immediately.
Enjoy preferred pharmacy copays on mail prescriptions
If you mail in an enrollment form or call, a pharmacy employee will contact your prescribing doctor. This will be to request a new prescription for 90-day supplies of your medicine. You’ll receive notice from the mail service pharmacy if your doctor’s office does not respond within a few days. Our pharmacy network offers national chains as well as local options for your prescription drugs. And you may save more at a preferred network pharmacy versus a standard network pharmacy.

If you do not intend to leave our site, close this message. Your formulary, the list of drugs covered by your plan, marks medicines eligible to be delivered by mail order. Aetna Rx Home Delivery®is our in-house mail-order pharmacy for Aetna pharmacy benefit members. Below are some of the pharmacies that are part of our preferred network. This means you can pick up your prescriptions at any of these pharmacies, at a location convenient for you. Aetna Home Delivery is a revolutionary online pharmacy that can bring your needed medication right at your doorstep.
Get started with 90-day refills by mail today
Your InstaMed log-in may be different from your Caremark.com secure member site log-in. Personalized notifications when it’s time to refill your medicines.
To access this form, you can go on either aetna.com or Then, you must enter on Aetna Pharmacy category. The first 30 days will be covered by your local pharmacy supply. Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m.
How Can You Submit Your Order Using Aetna Home Delivery?
Aetna Home Delivery will bring you your maintenance drugs right at your doorstep. This is an unusual and original pharmacy that revolutionized the way people buy their prescription pills. If you suffer from different conditions such as asthma, arthritis, or diabetes, you will get the necessary medicines right at your home. Are you suffering from diabetes or other similar conditions? Do you have to go to the pharmacy on a regular basis to pick up your maintenance drugs? A convenient alternative is Aetna Home Delivery pharmacy.

Aetna dedicates its services to those of you who have chronic diseases and need regular treatment. After placing an order, you can track your refill at all time, using a computer. With only just a few clicks, you can stay away from troubles and maintain your normal health level.
Also, Member Services can review your medicines with you. They can advise which are eligible for delivery by mail. County Office is not affiliated with any government agency. Third party advertisements support hosting, listing verification, updates, and site maintenance. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Peace of mind - Registered pharmacists check orders for accuracy and are available 24 hours a day, seven days a week in case of emergency.

Just make sure to ask your doctor to do this for you, after your appointment. You still have to complete the online form and attach it to the fax. You can tell your medic that the fax number can be found on the form. Whenever you place an order at Aetna Home Delivery, you also need to attach the prescription as well as the completed order form.
When you suffer from a chronical condition such as sclerosis or diabetes, the simple act of going to the pharmacy can be a burden. This is why the company thought of bringing your necessary treatments at home. Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log-in may be different from your Aetna secure member site log-in. Aetna handles premium payments through InstaMed, a trusted payment service.

Privacy - Confidential shipping of your prescriptions right to your home, workplace or any other location you choose. Aetna members have access to contact information and resources specific to their plans. Use our find a pharmacy tool below to find network pharmacies in your area. To make sure you will be able to see your prescription refills at all time, you should create an account and log in on their website. There are plenty of advantages that Aetna Home Delivery offers.
Select your plan to request a directory
How does health care reform affect you & your family? Savings - You can save money by using Aetna Rx Home Delivery, and standard shipping is always free. Log on toAetna Navigatorand click to “Estimate Drug Costs” to find out how much you can save on specific drugs. If you have a Medicare plan from an employer or are a retiree, use the employer plan search below to find a network pharmacy. This happens because Aetna must wait for the medic’s answer before going on and processing the order.
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